How can we help you with frequently asked questions / FAQ?

We’ll guide you through troubleshooting of common problems here. At the bottom of the page you will find contact information to get in touch with a PROGNOST service representative in Rheine or Houston for further assistance.

  • What is the default cable length between sensor and data acquisition?

  • What is the PROGNOST®-SILver status?

  • What is System Health for PROGNOST®-Predictor

  • Data transfer to PROGNOST

  • How to collect data for a externally generated report

  • How to configure a PROGNOST®-SILver system?

  • What is the Confidence Analysis?

  • How is the machine status presented in PROGNOST®-Predictor?

Direct contact to our service department

Contact information to get in touch with a PROGNOST service representative in Rheine or Houston for further assistance. Our Customer Support Teams are there for you.

Rheine, Germany

Phone: +49 59 71 808 19 81
Mail: support@prognost.com

More contact informations
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Download PROGNOST Quick Support

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Direct contact

Problem description