How can we help you with frequently asked questions / FAQ?
We’ll guide you through troubleshooting of common problems here. At the bottom of the page you will find contact information to get in touch with a PROGNOST service representative in Rheine, Houston or Abu Dhabi for further assistance.
What is the default cable length between sensor and data acquisition?
What is the PROGNOST®-SILver status?
What is System Health for PROGNOST®-Predictor
Data transfer to PROGNOST
How to collect data for a externally generated report
How to configure a PROGNOST®-SILver system?
What is the Confidence Analysis?
How is the machine status presented in PROGNOST®-Predictor?
Direct contact to our service department
Contact information to get in touch with a PROGNOST service representative in Rheine or Houston for further assistance. Our Customer Support Teams are there for you.
Rheine, Germany
Phone: +49 59 71 808 19 81
Mail: support@prognost.com
Houston, USA
Phone: +1 – 832 – 444 22 46
Mail: infousa@prognost.com
