Introduction

With the following information, we would like to give you as a “data subject” an overview of the processing of your personal data by us and your rights under data protection laws. In principle, it is possible to use our website without entering personal data. However, if you want to use special services of our enterprise via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

The processing of personal data, such as your name, address, or e-mail address, is always in line with the German Data Protection Regulation (Datenschutz-Grundverordnung – DS-GVO), and in accordance with the country-specific data protection regulations applicable to “PROGNOST Systems GmbH”. By means of this privacy policy, we would like to inform you about the scope and purpose of the personal data collected, used and processed by us.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can generally have security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, you are also free to transmit personal data to us by alternative means, for example by telephone or by mail.

You too can take simple and easy-to-implement measures to protect yourself against unauthorized access to your data by third parties. Therefore, we would like to provide you with some tips on how to handle your data securely: 

  • Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with strong passwords.
  • Only you should have access to the passwords.
  • Make sure that you always use your passwords for one account only (login, user or customer account).
  • Do not use one password for different websites, applications, or online services.
  • Particularly when using publicly accessible IT systems or IT systems shared with other people, it is essential that you log out after each log-in to a website, application or online service.

Passwords should consist of at least 12 characters and be chosen so that they cannot be easily guessed. Therefore, they should not contain common words from everyday life, your own name or names of relatives, but upper and lower case, numbers and special characters.

Person in charge

The responsible person in the sense of the DS-GVO is the:

PROGNOST Systems GmbH

Daimlerstraße 10, 48432 Rheine, Germany

Phone: 05971 / 80819-0

Fax: 05971 / 80819-42

E-mail: info@prognost.com

Representative of the person responsible: Eike Drewes

 

Data protection officer

Data Protection Team of B-IT Consulting GmbH

Email: Prognost-DSB@B-IT.Consulting

 

You can contact our data protection officer directly at any time with all questions and suggestions regarding data protection.

 

Definitions

The data protection declaration is based on the terms used by the European Directive and Ordinance when adopting the General Data Protection Regulation (DS-GVO). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this Privacy Policy:

Personal data

Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Person concerned

Data subject is any identified or identifiable natural person whose personal data are processed by the controller (our company).

Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

Profiling

Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

Order processor

Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

Receiver

A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

Third

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

Consent

Consent is any expression of will in the form of a declaration or other unambiguous affirmative action made voluntarily by the data subject for the specific case in an informed manner and in an unambiguous manner, by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

Legal basis of the processing

Art. 6 para. 1 lit. a DS-GVO (in conjunction with § 25 para. 1 TTDSG) serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for a delivery of goods or the provision of another service or consideration, the processing is based on Article 6 (1) lit. b DS-GVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services.

If our company is subject to a legal obligation by which a processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c DS-GVO.

In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 para. 1 lit. d DS-GVO.

Ultimately, processing operations could be based on Art. 6 (1) lit. f DS-GVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary for the protection of a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if you are a customer of our company (recital 47 sentence 2 DS-GVO).

Transmission of data to third parties

Your personal data will not be transferred to third parties for purposes other than those listed below.

We will only share your personal information with third parties if:

  1. you have given us your express consent to do so in accordance with Art. 6 (1) a DS-GVO,
  2. the disclosure is permissible under Art. 6 (1) f DS-GVO to protect our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
  3. in the event that there is a legal obligation for the disclosure pursuant to Art. 6 Para. 1 lit. c DS-GVO, as well as
  4. this is legally permissible and necessary according to Art. 6 para. 1 lit. b DS-GVO for the processing of contractual relationships with you.

In order to protect your data and to allow us to transfer data to third countries (outside the EU/EEA) if necessary, we have concluded commissioned processing agreements based on the standard contractual clauses of the European Commission. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent pursuant to Art. 49 (1) a) DS-GVO may serve as the legal basis for the transfer to third countries. This sometimes does not apply in the case of a data transfer to third countries for which the European Commission has issued an adequacy decision pursuant to Art. 45 DS-GVO.

Technology

SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the fact that there is a “https://” instead of a “http://” in the address line of the browser and by the lock symbol in your browser line.

We use this technology to protect your transmitted data.

Data collection when visiting the website

When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (in so-called “server log files”). Our website collects a series of general data and information with each call of a page by you or an automated system. This general data and information is stored in the server log files. The following can be recorded

  1. browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system arrives at our website (so-called referrer),
  4. the sub-websites that are accessed via an accessing system on our website,
  5. the date and time of an access to the website,
  6. an abbreviated Internet Protocol address (anonymized IP address) as well as,
  7. the Internet service provider of the accessing system.

When using this general data and information, we do not draw any conclusions about your person. This information is rather required in order to

  1. to deliver the contents of our website correctly,
  2. to optimize the content of our website and the advertising for it,
  3. to ensure the permanent operability of our IT systems and the technology of our website, and
  4. to provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.

Therefore, the data and information collected will be evaluated by us, on the one hand, statistically and, on the other hand, with the aim of increasing the data protection and data security of our enterprise so as to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

The legal basis for data processing is Art. 6 (1) lit. f DS-GVO. Our legitimate interest follows from the purposes for data collection listed above.

Cookies

General information about cookies

Cookies are small files that are automatically created by your browser and stored on your IT system (laptop, tablet, smartphone or similar) when you visit our site.

Information is stored in the cookie that results in each case from the context of the specific end device used. However, this does not mean that we gain direct knowledge of your identity.

The use of cookies serves to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimization. These cookies enable us to automatically recognize that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage period of the cookies can be found in the settings of the consent tool used.

Legal basis for the use of cookies

The data processed by the cookies, which are required for the proper functioning of the website, are thus necessary to protect our legitimate interests as well as those of third parties pursuant to Art. 6 (1) lit. f DS-GVO.

For all other cookies, you must have given your consent to this via our opt-in cookie banner within the meaning of Art. 6 (1) lit. a DS-GVO.

Contents of our website

Contacting / Contact form

Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected in the case of the use of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f DS-GVO. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b DS-GVO. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and the deletion is not contrary to any statutory retention obligations.

Application management / job exchange

We collect and process the personal data of applicants for the purpose of handling the application process. The processing may also take place electronically. This is particularly the case if an applicant submits relevant application documents to us electronically, for example by e-mail or via a web form located on the website. If we conclude an employment or service contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If we do not conclude a contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests on our part prevent deletion. Another legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

The legal basis for the processing of your data is Art. 88 DS-GVO in conjunction with. § 26 para. 1 BDSG.

Newsletter dispatch

Newsletter dispatch to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased, from our range by e-mail. In accordance with Section 7 (3) of the German Unfair Competition Act (UWG), we do not need to obtain your separate consent for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 Para. 1 lit. f DS-GVO. If you have initially objected to the use of your e-mail address for this purpose, no e-mails will be sent by us. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible person named at the beginning. For this, you will only incur transmission costs according to the prime rates. After receipt of your objection, the use of your e-mail address for advertising purposes will cease immediately.

Advertising newsletter

On our website, you are given the opportunity to subscribe to our company’s newsletter. Which personal data are transmitted to us when ordering the newsletter, results from the input mask used for this purpose.

We inform our customers and business partners at regular intervals by means of a newsletter about our offers. The newsletter of our company can be received by you in principle only if

  1. you have a valid e-mail address and
  2. you have registered for the newsletter mailing.

For legal reasons, a confirmation e-mail will be sent to the e-mail address you entered for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation email serves to verify that you, as the owner of the email address, have authorized the receipt of the newsletter.

When registering for the newsletter, we also store the IP address of the IT system used by you at the time of registration, as assigned by your Internet service provider (ISP), as well as the date and time of registration. The collection of this data is necessary in order to be able to track the (possible) misuse of your e-mail address at a later date and therefore serves our legal protection.

The personal data collected in the context of a registration for the newsletter will be used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes in the technical circumstances. No personal data collected as part of the newsletter service will be passed on to third parties. The subscription to our newsletter can be cancelled by you at any time. The consent to the storage of personal data that you have given us for the newsletter dispatch can be revoked at any time. For the purpose of revoking the consent, you will find a corresponding link in each newsletter. Furthermore, it is also possible to unsubscribe from the newsletter mailing directly on our website at any time or to inform us of this in another way.

The legal basis for data processing for the purpose of sending newsletters is Art. 6 para. 1 lit. a DS-GVO.

Mailchimp

Our email newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, to whom we pass on the data you provided when registering for the newsletter. This transfer takes place within the framework of order processing by MailChimp. Please note that your data is usually transferred to a MailChimp server in the USA and stored there.

MailChimp uses this information to send and statistically evaluate the newsletters on our behalf. For the evaluation, the sent emails contain so-called web beacons or tracking pixels, which are single-pixel image files that are stored on our website. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. In addition, technical information is recorded (e.g. the time of the retrieval, the IP address, the browser type and the operating system). The data is collected exclusively pseudonymously and is not linked to your other personal data. A direct reference to a person is therefore excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

The use of the shipping service provider is based on Art. 6 para. 1 lit. f DS-GVO and an order processing agreement pursuant to Art. 28 DS-GVO. The legal basis for the processing of your personal data in connection with the newsletter is your consent given in the “double-opt-in” procedure within the meaning of Art. 6 Para. 1 lit. a DS-GVO. The consent can be revoked at any time.

Furthermore, MailChimp may use this data itself in accordance with Art. 6 (1) (f) DS-GVO on the basis of its own legitimate interest in the needs-based design and optimization of the service, as well as for market research purposes, for example to determine which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

If you wish to object to the data processing, it is necessary to unsubscribe from the newsletter.

You can view the privacy policy of MailChimp here: https://mailchimp.com/legal/privacy/

Our activities in social networks

So that we can also communicate with you in social networks and inform you about our services, we are represented there with our own pages. If you visit one of our social media pages, we are jointly responsible for the processing operations triggered by this, within the meaning of Art. 26 DS-GVO, with the provider of the respective social media platform.

We are not the original provider of these pages, but only use them within the scope of the possibilities offered to us by the respective providers.

As a precaution, we therefore point out that your data may also be processed outside the European Union or the European Economic Area. Use may therefore be associated with data protection risks for you, as it may be more difficult to protect your rights, e.g. to information, deletion, objection, etc., and processing in the social networks often takes place directly for advertising purposes or for analysis of user behavior by the providers, without this being able to be influenced by us. If usage profiles are created by the provider, cookies are often used or the usage behavior is assigned to your own member profile of the social networks.

The described processing operations of personal data are carried out in accordance with Art. 6 (1) lit. f DS-GVO on the basis of our legitimate interest and the legitimate interest of the respective provider in order to be able to communicate with you in a timely manner or to inform you about our services. If you have to give your consent to data processing as a user with the respective providers, the legal basis refers to Art. 6 (1) lit. a DS-GVO in conjunction with. Art. 7 DS-GVO.

As we do not have access to the providers’ databases, we would like to point out that it is best to exercise your rights (e.g. to information, correction, deletion, etc.) directly with the respective provider. We have listed further information on the processing of your data in the social networks below at the respective social network provider used by us:

Facebook

(Co-) Responsible for data processing in Europe:

Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Policy (Data Policy):

https://www.facebook.com/about/privacy

Instagram

(Co-) Responsible for data processing in Germany:

Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy Policy (Data Policy):

https://instagram.com/legal/privacy/

LinkedIn

(Co-) Responsible for data processing in Europe:

LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

Privacy Policy:

https://www.linkedin.com/legal/privacy-policy

YouTube

(Co-) Responsible for data processing in Europe:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy Policy:

https://policies.google.com/privacy

XING (New Work SE)

(Co-) Responsible for data processing in Germany:

New Work SE, Am Strandkai 1, 20457 Hamburg, Germany

Privacy Policy:

https://privacy.xing.com/de/datenschutzerklaerung

Information requests for XING members:

https://www.xing.com/settings/privacy/data/disclosure

Web analysis

Google Analytics 4 (GA4)

On our websites, we use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

In this context, pseudonymized usage profiles are created and cookies (see item “Cookies”) are used. The information generated by the cookie about your use of this website may include:

  • a short-term recording of the IP address without permanent storage
  • Location data
  • Browser type/version
  • Operating system used
  • Referrer URL (previously visited page)
  • Time of the server request

The pseudonymized data may be transferred by Google to a server in the USA and stored there.

The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and Internet use for the purposes of market research and demand-oriented design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. In no case will your IP address be merged with other data from Google.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

For more information about privacy when using GA4, please visit: https://support.google.com/analytics/answer/12017362?hl=de.

Google Analytics Universal

On our websites, we use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.de/intl/de/about/), Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). In this context, pseudonymized usage profiles are created and cookies (see point “Cookies”) are used. The information generated by the cookie about your use of this website such as.

  1. The browser type/version,
  2. the operating system used,
  3. the referrer URL (the previously visited page),
  4. the host name of the accessing computer (IP address) and
  5. time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and demand-oriented design of these web pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

You can view the Google Analytics privacy policy at: https://support.google.com/analytics/answer/6004245?hl=de.

Matomo

We have integrated the Matomo component of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, on this website. Matomo is a software tool for web analysis, i.e. for collecting, collating and evaluating data on the behavior of visitors to websites. Among other things, data is collected about the website from which a data subject has accessed a website (so-called referrer), which subpages of the website have been accessed or how often and for how long a subpage has been viewed. This is used to optimize the website and for cost-benefit analysis of Internet advertising.

The software is operated on the server of the data controller, and the data protection-sensitive log files are stored exclusively on this server.

Matomo sets a cookie on your IT system. Setting the cookie enables us to analyze the use of our website. Each time one of the individual pages of this website is called up, the Internet browser on your IT system is automatically prompted by the Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical procedure, we obtain knowledge of personal data, such as the IP address of the person concerned, which we use, among other things, to trace the origin of visitors and clicks.

By means of the cookie, personal information, for example the access time, the location from which an access originated and the frequency of visits to our website are stored. Each time you visit our website, this personal data, including the IP address of the Internet connection you are using, is transmitted to our server. This personal data is stored by us. We do not pass on this personal data to third parties.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

Matomo’s privacy policy can be viewed at: https://matomo.org/privacy/.

WordPress Stats – Jetpack

This website uses the WordPress tool “WordPress Stats” provided by Jetpack to statistically analyze visitor traffic. The provider is Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, USA. The operating company uses the tracking technology of Quantcast Inc, 201 Third Street, San Francisco, CA 94103, USA.

Jetpack uses cookies that are stored on your computer and allow WordPress Stats to analyze the use of the website. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address is anonymized after processing and before storage.

The cookies remain on your terminal device until you delete them.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can view Jetpack’s privacy policy at: https://jetpack.com/support/privacy/.

Plugins and other services

Google Maps

We use Google Maps (API) on our website. The operating company of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, for example, our location can be displayed to you and a possible approach can be facilitated.

Already when calling up those sub-pages in which the map of Google Maps is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. In addition, Google Maps reloads the Google Web Fonts. The provider of the Google WebFonts is also Google Ireland Limited. When you call up a page that embeds Google Maps, your browser loads the web fonts required to display Google Maps into your browser cache. Also for this purpose, the browser you are using establishes a connection to Google’s servers. Through this, Google obtains knowledge that our website was accessed via your IP address. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out of your Google user account. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely disabling the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can view Google’s terms of use at https://www.google.de/intl/de/policies/terms/regional.html and the additional terms of use for Google Maps at https://www.google.com/intl/de_US/help/terms_maps.html.

You can view the privacy policy of Google Maps at: (“Google Privacy Policy”): https://www.google.de/intl/de/policies/privacy/.

Google reCAPTCHA

On this website we use the reCAPTCHA function. The operating company of Google reCAPTCHA is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The reCAPTCHA function is primarily used to distinguish whether an entry is made by a natural person or is abused by machine and automated processing. The service also includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google.

These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

Further information on Google reCAPTCHA as well as Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.

Google Tag Manager

On this website we use the Google Tag Manager service. The operating company of Google Tag Manager is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Through this tool, “website tags” (i.e. keywords that are integrated into HTML elements) can be implemented and managed via an interface. By using the Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which contents of our website are of particular interest to you.

The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have disabled at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

These processing operations are carried out exclusively when express consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

Further information on Google Tag Manager and Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.

Jetpack for WordPress

We have integrated the Jetpack plugin on our website. The operating company of the Jetpack plugin for WordPress is Automattic Inc, 132 Hawthorne Street, San Francisco, CA 94107, USA. The operating company in turn uses the tracking technology of Quantcast Inc, 201 Third Street, San Francisco, CA 94103, USA.

Jetpack sets a cookie on your IT system. Each time you access one of the individual pages of this website on which a Jetpack component has been integrated, the Internet browser on your IT system is automatically prompted by the respective Jetpack component to transmit data to Automattic for analysis purposes. As part of this technical process, Automattic obtains knowledge of data that is used to create an overview of website visits. They are evaluated with the aim of optimizing our website. The data collected via the Jetpack component will not be used to identify you without your prior express consent. The data is further used by Quantcast for the same purposes as Automattic.

These processing operations are carried out exclusively when express consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

Automattic’s applicable privacy policy is available at https://automattic.com/privacy/. Quantcast’s applicable privacy policy is available at https://www.quantcast.com/privacy/.

LiveChat

We use the service LiveChat, provided by LiveChat Inc, 101 Arch Street, 8th Floor, Boston, MA 02110, USA. LiveChat is a service that allows you to contact our employees directly. In doing so, you can ask your questions in the form of a real-time chat and receive immediate answers to your questions.

LiveChat uses cookies, which are stored on your terminal device. When you use the chat, the following personal data is processed by LiveChat Inc:

  • Date and time of the call,
  • Browser type and version,
  • IP address,
  • operating system used,
  • URL of the previously visited website,
  • Amount of data sent,
  • First name, last name,
  • E-mail address,

Depending on the course of the chat with our employees, further personal data that you have provided in the chat may be processed. The provision of data is voluntary and based on your consent. Without providing your data, the chat function cannot be used.

Your data will be processed by LiveChat Inc. to evaluate the use of our website and to provide a chat window on our website through which you can directly contact our employees.

The legal basis for the processing of the data is your consent pursuant to Art. 6 (1) a) DS-GVO.

For more information about LiveChat Inc.’s service and privacy policy, please visit: https://www.livechatinc.com/privacy-policy/.

13.6 Microsoft Teams

We use the tool “Microsoft Teams” (“MS Teams”) to conduct our communication in written form (chat) as well as in the form of telephone conferences, online meetings and video conferences. The operating company of the service is Microsoft Ireland Operations (“Microsoft”), Ltd, 70 Sir John Rogerson’s Quay, Dublin, Ireland. Microsoft Ireland Operations, Ltd. is part of the Microsoft group of companies located at One Microsoft Way, Redmond, Washington, USA.

When using MS Teams, the following personal data is processed:

  • Meetings, chats, voicemails, shared files, recordings, and transcriptions.
  • Data that is shared about you. Examples include your email address, profile picture and phone number.
  • detailed history of the phone calls you make.
  • Call quality data.
  • Support/feedback data Information related to troubleshooting tickets or feedback sent to Microsoft.
  • Diagnostic and service data Diagnostic data related to service usage.

To enable the display of video and the playback of audio, the data from the microphone of your end device as well as from a video camera of the end device is processed during the meeting. You can turn off or mute the camera or microphone yourself at any time via the “Microsoft Teams” apps.

If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a) DS-GVO. In the context of an employee relationship, corresponding data processing takes place on the basis of Section 26 BDSG. The legal basis for the use of “MS Teams” in the context of contractual relationships is Art. 6 para. 1 lit. b) DS-GVO. In all other cases, the legal basis for processing your personal data is Art. 6 para. 1 lit. f) DS-GVO. Here, our interest is in the effective implementation of online meetings.

If we record online meetings, we will tell you before we start and, if necessary, ask you to consent to the recording. If you do not wish to do so, you can leave the online meeting.

As a cloud-based service, “MS-Teams” processes the aforementioned data in the course of providing the service. To the extent that “MS-Teams” processes personal data in connection with Microsoft’s legitimate business operations, Microsoft is the independent data controller for such use and, as such, is responsible for compliance with applicable laws and obligations of a data controller. To the extent that you access the MS Teams website, Microsoft is the data controller. Accessing the website is necessary to download the MS-Teams software.

Detailed information on the subject of data protection at Microsoft, in connection with “MS Teams”, can be found at: https://docs.microsoft.com/de-de/microsoftteams/teams-privacy.

Vimeo (videos)

Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on our website. When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Vimeo. The content of the plugin is transmitted by Vimeo directly to your browser and integrated into the page. Through this integration, Vimeo receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Vimeo account or are not currently logged in to Vimeo. This information (including your IP address) is transmitted by your browser directly to a Vimeo server in the USA and stored there.

If you are logged in to Vimeo, Vimeo can directly assign your visit to our website to your Vimeo account. If you interact with the plugins (such as pressing the start button of a video), this information is also transmitted directly to a Vimeo server and stored there.

If you do not want Vimeo to assign the data collected via our website directly to your Vimeo account, you must log out of Vimeo before visiting our website.

For videos from Vimeo that are embedded on our site, the tracking tool Google Analytics is automatically integrated. This is Vimeo’s own tracking, to which we have no access and which cannot be influenced by our site. Google Analytics uses so-called “cookies” for tracking, which are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

These processing operations are carried out exclusively when express consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can view Vimeo’s privacy policy at: https://vimeo.com/privacy.

Webex – video conferencing

We use the “Webex Meetings” software to conduct our communications in the form of telephone conferences, online meetings, video conferences and webinars (hereinafter: “Online Meetings”). The provider of the software is Cisco Systems GmbH, Parkring 20, 85748 Garching, Germany. Cisco Systems GmbH is part of Cisco Systems Inc. with headquarters at 170 West Tasman Dr., San Jose, USA.

Various types of data are processed when using “Webex”. In this context, the scope of the data also depends on the information on data you provide before or when participating in an “online meeting”. The following personal data may be the subject of processing:

  • User details such as first name, last name, e-mail address.
  • Meeting metadata such as topic, description (optional), attendee IP addresses, device/hardware information.
  • For recordings (optional), all video, audio and presentation recordings and text files of the online meeting chat can be processed.
  • When dialing in with the telephone, information on the incoming and outgoing call number, country name, start and end time are processed. If necessary, further connection data such as the IP address of the device can be stored.
  • You may (optionally) have the option of using the chat, question or survey functions in an “online meeting”. The text entries you make are processed in order to display them in the “online meeting” and, if necessary, to log them. To enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the “Webex” applications.

If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a) DS-GVO. In the context of an employee relationship, corresponding data processing takes place on the basis of Section 26 BDSG. The legal basis for the use of “Webex” in the context of existing contractual relationships or contractual relationships to be initiated is Art. 6 (1) lit. b) DS-GVO. In all other cases, the legal basis for processing your personal data is Art. 6 para. 1 lit. f) DS-GVO. Here, our interest is in the effective implementation of “online meetings”.

If we record “online meetings”, we will tell you before we start and, if necessary, ask you to consent to the recording. If you do not wish this, you can leave the “online meeting”.

The personal data concerning you will be stored until the purpose of the data processing no longer applies. The storage period of recorded online meetings will be communicated to you prior to the start of recording. You have the option to revoke your consent to the recording at any time, with the consequence that we will delete the recording.

The provider of “Webex” necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in the context of our order processing contract (Art. 28 DS-GVO), with “Webex”. In particular, this includes the purpose of providing, optimizing and securing the service. Your provided participation information will be used for the purpose of identification in the “Online Meeting”. Data processing by “Webex” is carried out by, among others, the provider’s parent company, LogMeIn Inc. in Boston, USA and thus in a third country (outside the EU and EEA). As protective measures, we have concluded the EU standard contractual clauses (Art. 46 (2) and (3) DS-GVO). Furthermore, we cannot exclude that the routing of data takes place via internet servers that are located outside the EU / EEA, which may be the case in particular if participants in “online meetings” are located in a third country. However, the data is encrypted during transport over the Internet and thus protected against unauthorized access by third parties.

To the extent that “Webex” processes personal data in connection with “Webex’s” legitimate business operations, “Webex” is an independent data controller for such use and as such is responsible for compliance with applicable laws and obligations of a data controller. When you visit the Provider’s other websites or install the Provider’s application on your device, the processing of personal data is governed solely by the Provider’s privacy policy.

For more information on “Webex,” please visit: https://trustportal.cisco.com/c/r/ctp/trust-portal.html#/1554085468927155 and https://www.cisco.com/c/de_de/about/legal/privacy-full.html.

YouTube (videos)

We have integrated YouTube components on this website. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

If you are logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you call up a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.

YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as calling up our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent the transmission by logging out of your YouTube account before accessing our website.

These processing operations are carried out exclusively when express consent is given in accordance with Art. 6 Para. 1 lit. a DS-GVO.

You can view YouTube’s privacy policy at https://www.google.de/intl/de/policies/privacy/.

Payment provider

PayPal

We have integrated components of PayPal on this website. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. In addition, PayPal offers the possibility to process virtual payments via credit cards if a user does not maintain a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments as well. PayPal also assumes trustee functions and offers buyer protection services.

If you select “PayPal” as a payment option during the ordering process in our online store, your data will be automatically transmitted to PayPal. By selecting this payment option, you consent to the transmission of personal data required for payment processing.

The personal data transmitted to PayPal are usually first and last name, address, e-mail address, IP address, telephone number, cell phone number or other data that are necessary for payment processing. Also necessary for the processing of the purchase contract are such personal data that are related to the respective order.

The transmission of data is for the purpose of payment processing and fraud prevention. We will transmit personal data to PayPal in particular if there is a legitimate interest for the transmission. The personal data exchanged between PayPal and us may be transmitted by PayPal to credit reporting agencies. This transmission is for the purpose of checking identity and creditworthiness.

PayPal may share personal data with affiliated companies and service providers or subcontractors to the extent necessary to fulfill its contractual obligations or to process the data on its behalf.

You have the option to revoke your consent to the handling of personal data at any time vis-à-vis PayPal. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

The use of PayPal is in the interest of proper and smooth payment processing. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DS-GVO. The transmission of your personal data takes place exclusively with the granting of explicit consent in accordance with Art. 6 para. 1 lit. a DS-GVO.

PayPal’s applicable privacy policy can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Your rights as a data subject

Right to confirmation

You have the right to request confirmation from us as to whether personal data concerning you is being processed.

Right to information Art. 15 DS-GVO

You have the right to receive from us at any time free of charge information about the personal data stored about you, as well as a copy of this data in accordance with the statutory provisions.

Right of rectification Art. 16 DS-GVO

You have the right to request the correction of inaccurate personal data concerning you. Furthermore, you have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

Deletion Art. 17 DS-GVO

You have the right to demand that we delete the personal data concerning you without delay, provided that one of the reasons provided for by law applies and insofar as the processing or storage is not necessary.

Restriction of processing Art. 18 DS-GVO

You have the right to demand that we restrict processing if one of the legal requirements is met.

Data portability Art. 20 DS-GVO

You have the right to receive the personal data concerning you, which has been provided to us by you, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6 (1) a DS-GVO or Art. 9 (2) a DS-GVO or on a contract pursuant to Art. 6 (1) b DS-GVO and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have the personal data transferred directly from one controller to another controller, to the extent that this is technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

Objection Art. 21 DS-GVO

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out on the basis of Art. 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balance of interests) DS-GVO.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 DS-GVO.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves the purpose of asserting, exercising or defending legal claims.

In individual cases, we process personal data in order to conduct direct advertising. You may object to the processing of personal data for the purpose of such advertising at any time. This also applies to profiling, insofar as it is related to such direct advertising. If you object to us processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right, on grounds relating to your particular situation, to object to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DS-GVO, unless such processing is necessary for the performance of a task carried out in the public interest.

You are free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

Revocation of consent under data protection law

You have the right to revoke consent to the processing of personal data at any time with effect for the future.

Complaint to a supervisory authority

You have the right to complain about our processing of personal data to a supervisory authority responsible for data protection.