Helpdesk I want a responsive Customer Support to confirm my decisionsCustomer voice Our Helpdesk service is an integral part of the Service Level Agreement and offers direct personal contact to the PROGNOST Customer Support team. Our Customer Support team provides interpretation of the recorded data as well as system operation consultation. Helpdesk enables customers to verify [...]

Analyses and Reports I want to outsource regular machine assessmentsCustomer voice Analyses and reports are compiled by the diagnostic experts of PROGNOST Systems. The conclusions and recommendations are based on the monitoring data, trend analyses and customer feedback to provide assessments, which operators can rely on. Machine Condition Evaluation On a regular basis (annually, semiannually, quarterly, [...]

Diagnostic support based on temporarily acquired PROGNOST® data PROGNOST®-NT Swift Initial start-ups of new compressors, machines with a failure history or production assets going back online after overhauls – these are the critical moments in which online monitoring and diagnostic expertise is required. The PROGNOST Customer Support offers several options to monitor your rotating equipment. From [...]