On-demand signal analyses in case of emergency shutdown

While critical machines usually demand a full PROGNOST^®-NT installation, less-critical machines in many cases only call for a hardware-based protection system.

But what happens after a hardware-based protection system initiated a shutdown? How can you discover the root cause of the problem? Restarting is not an option!

Users of PROGNOST^®-SILver can now get the answers they need from diagnostic specialists. Support is available ondemand in case of an emergency shutdown or any other operation-critical situation. This unique service requires PROGNOST^®-DataCenter - a data recording hardware module that is connected to PROGNOST^®-SILver(1).

After retrieving data from the a ected machine, the PROGNOST Customer Support team will communicate initial findings and, if requested, followed by a written report with detailed conclusions (2). This failure analysis is based on:

This failure analysis is based on:

Ring buffer recordings of all online signals before and during the shutdown
Long and short term trends of the monitored parameters, and
A protocol with all status information per machine, per sensor, and per PROGNOST^®-SILver card